Privacy Policy

This Privacy Policy describes:

• What personal data we collect from users and vendors
• How we use that data
• With whom we may share it
• Your rights and choices regarding your personal information

We are committed to protecting your privacy in compliance with applicable Indian data protection and IT laws, aligned with global best practices such as GDPR principles.

We collect personal and non-personal information to improve your experience and provide better services.

A. Information You Provide Directly

When you register, browse, book events, or interact with Befikra, we may collect:

• Full name, email address, and mobile number
• Profile photo and location (optional)
• ID proof (for event bookings)
• Payment details (processed via secure gateways)
• Vendor details: company name, GST, certifications, contact details

B. Automatically Collected Information

• IP address, browser type, and device information
• Operating system and approximate location
• Usage patterns (pages viewed, clicks, session duration)

C. Cookies and Tracking

We use cookies to enhance experience, remember preferences, and measure performance. See our Cookie Policy for details.

We do not sell your personal data to any third party.

A. With Vendors

When you book an event, certain details (name, contact number, emergency contact) are shared with the vendor responsible for delivering that experience.

B. With Service Providers

• Payment processing (e.g., Razorpay, PayU)
• Analytics (e.g., Google Analytics)
• Communication (SMS, email delivery)

C. For Legal or Safety Reasons

We may disclose information when required by law or to protect users and the platform.

• Active user data: retained while your account is active
• Booking data: retained for 2 years for legal and audit purposes
• Vendor agreements: retained per contract terms
• Analytics data: stored in anonymized form

When no longer needed, your data is securely deleted or anonymized.

• Access, correct, or delete your personal data
• Withdraw consent for marketing or analytics
• Restrict or object to processing
• Request a copy (data portability)

Exercise these rights by emailing support@gobefikra.com. We respond within 30 days.

• HTTPS encryption across all pages
• PCI-DSS compliant payment gateways
• Role-based employee access
• Regular audits and threat monitoring

No system is 100% secure, but we take all reasonable steps to protect your information.

Our website may link to third-party sites (vendor websites, social media). We are not responsible for their privacy practices. Please review their policies before sharing personal information.

Befikra is not intended for individuals under 16. If we learn a minor has provided personal information, we will delete it immediately.

Although our servers are in India, some data may be processed by tools hosted outside India. We ensure such transfers comply with applicable data protection standards.

We may modify this Privacy Policy periodically. The latest version will always be available on www.gobefikra.com with a revised last updated date.

Questions or requests related to privacy: support@gobefikra.com

Your trust is our responsibility. We are committed to keeping your data safe, your experience transparent, and your adventures, befikr.